QUICKLENS Reviews & Buyer Experiences

QUICKLENS is a well-known retailer of contact lenses in New Zealand, offering a variety of eye care products from multiple brands. The company focuses on providing affordable options with a focus on comfort and quality. Customers often choose Quicklens for their range of popular lenses, including brands like Qieto and Biofinity. The brand aims to meet diverse customer needs through accessible online ordering.

Quicklens provides a wide selection of contact lenses, covering standard to specialised types such as toric and custom lenses. Their services include straightforward ordering and delivery across New Zealand. The brand positions itself as a competitive option in terms of pricing and product variety. Customer support services are available to assist with order inquiries and other needs.

QUICKLENS Highlights

• Wide range of lens brands
• Affordable pricing
• Comfort-focused products
• Online ordering system
• Customer service support

The Qieto1day Rich is a daily disposable silicone hydrogel contact lens designed to provide long-lasting moisture and high oxygen permeability, ideal for those experiencing dryness from extended screen time or air-conditioned environments.

This lens offers UV protection, blocking approximately 84% of UV-A and 96% of UV-B rays, combining comfort with eye safety. Users report high comfort levels, making it a suitable choice for daily use.

Each box contains 30 lenses, made from a material composed of 53% Olifilcon B and 47% water, with a base curve of 8.8 and diameter of 14.1. The product is available exclusively at Quicklens for NZ$34.90 per box.

QUICKLENS Qieto1day Rich

Price NZ$34.9 • quicklens.co.nz

BUY NOW

Qieto2week Rich contact lenses are designed for fortnightly use, offering a balance of convenience and cost-efficiency. Made from silicone hydrogel, they ensure high oxygen permeability to help reduce dryness and irritation during wear.

The lenses provide lasting moisture and feature UV protection that matches the daily version, making them suitable for extended daily use. They are particularly beneficial for people who spend long hours at the computer or in dry environments.

Each box contains six lenses and has a base curve/diameter of 8.8/14.1. The material composition includes 53% Olifilcon B and 47% water, and the product is available exclusively at Quicklens for NZ$22.90 per box on sale.

QUICKLENS Qieto2week Rich

Price NZ$22.9 • quicklens.co.nz

BUY NOW

Biofinity monthly contact lenses by CooperVision are crafted from silicone hydrogel to provide a comfortable wearing experience throughout the month. They feature Aquaform technology, which helps retain moisture and supports high oxygen flow to the eyes.

These lenses are designed to resist dehydration and deposit buildup, enhancing eye health and offering a refreshing feeling for extended wear. Their durability and reliable performance make them a frequent choice for monthly lens users.

Each box contains six lenses with a base curve of 8.6 and diameter of 14.0. The lenses are made of 52% Comfilcon A material combined with 48% water. Biofinity is available at Quicklens for NZ$49.90 during the sale period.

QUICKLENS Biofinity

Price NZ$49.9 • quicklens.co.nz

BUY NOW

Quicklens offers a broad selection of popular contact lens brands with options including daily, fortnightly, and monthly lenses. Many products incorporate UV protection and receive high ratings for comfort, making it a practical choice for everyday lens wearers. Competitive pricing and bulk package deals provide good value, alongside free shipping when orders exceed NZ$120.

However, customers should be aware of some shipping delays, particularly for custom or toric lenses. Customer service reviews are mixed, with limited direct communication channels mainly relying on email support. These aspects may impact the overall purchasing experience for some users.

Ordering contact lenses from Quicklens requires selecting your preferred brand and lens type, then submitting accurate prescription details. Users must verify their prescription carefully since orders cannot be cancelled once placed. The site offers daily, fortnightly, monthly, toric, multifocal, and coloured lenses, with package deals available to reduce the cost per box.

To ensure a smooth experience, order well in advance to accommodate potential shipping delays and double-check prescription parameters such as base curve and power. Subscribing to newsletters provides access to discounts and promotions, while package deals offer better pricing for bulk purchases. Understanding your eye care needs and lens compatibility promotes comfortable use and satisfaction.

Exchanges are allowed within 30 days of the shipment date. Customers are responsible for return shipping costs. Products must be unopened and in their original packaging to qualify for exchange due to new prescriptions or ordering errors. No refunds or exchanges are available if the customer is simply dissatisfied with the product.

Defective lenses require the return of the defective item for inspection before a replacement is issued. Exchanges are only accepted under the specified conditions. The policy does not cover refunds or exchanges outside of these terms. Customers should ensure compliance with all stated requirements to qualify for an exchange.

Delivery is available throughout New Zealand. Orders are dispatched from Singapore using standard postal services. Tracking information is provided when items are shipped.

In-stock items typically ship within one business day, with delivery taking seven to ten working days. Custom or toric lenses may require up to four weeks. Free shipping applies to orders over NZ$120, and orders exceeding nine packs may be split into multiple shipments. Import transaction fees may apply on orders over NZ$1000.

Quicklens provides replacements for defective lenses that are reported promptly and returned for inspection. Customers must notify Quicklens immediately upon discovering a defect and retain the original packaging for the return process. Replacements depend on inspection and confirmation of the defectiveness of the lenses.

The warranty does not cover dissatisfaction or discomfort caused by prescription-related issues. No extended warranties or guarantees are offered regarding product outcomes. Customers should be aware that the policy applies strictly to defective lenses verified through inspection.

Customers can contact Quicklens support primarily by email or through an online contact form. These methods are available for inquiries about orders, defects, or general questions.

• Email: [email protected]
• Facebook: QUICKLENS

Support response times are typically within 3 business days. Please check your spam folder and add Quicklens email to your safe senders. Email remains the main channel for assistance as no telephone support is provided.